A lot of Randburg's washing machines live under a kitchen counter. In the complexes of Northriding and Randpark Ridge, and in the flats around Windsor and Robindale, the machine is usually plumbed in next to the sink, sharing its waste pipe and squeezed into a gap that leaves no room to spare. In the older homes of Ferndale, Blairgowrie and Bordeaux, it's more likely to have a laundry of its own.
Where the machine sits changes how it goes wrong and how it's repaired. An under-counter machine can drain badly because of the sink, not the pump. A machine on a suspended floor in a townhouse can shake loudly because the floor flexes. The technician looks at the whole setup, not just the machine, so the repair sticks.
Whatever the problem, the technician tests the machine at your home, explains the fault, and tells you what the repair will cost before any work starts.
Suburbs we cover in Randburg
Under-counter machines in the townhouses of Northriding and Randpark Ridge, and laundry-room machines in the older homes of Ferndale and Blairgowrie, are all in a day's work. We cover these Randburg suburbs:
- Ferndale
- Blairgowrie
- Northriding
- Randpark Ridge
- Fontainebleau
- Robindale
- Bordeaux
- Windsor
Washing machine faults we fix in Randburg
Draining slowly or not at all
Check the sink first: if the sink drains slowly too, the shared waste pipe is the blockage. If the sink is fine, the machine's pump filter, the drain hose or the pump itself is the likely cause. Our guide covers how to drain and clear it.
Dirty water flowing back in
Grey water appearing in the drum between washes usually means the drain hose isn't looped high enough before it joins the sink waste, so water siphons back. It's a quick fix once it's spotted.
Shaking and banging in the spin
Uneven feet, a machine standing on a flexing floor, worn shock absorbers or a heavy load bunched to one side. On a new machine, transit bolts left in the back cause violent shaking and must come out.
Error code and stop
Modern machines stop and show a code when something's wrong. Take a photo of it before you switch off. It points the technician to the right part, whether it's the drain, the heater, the door lock or the motor.
Water around the base
Under a counter, a leak can go unnoticed until the cupboard next door swells. Inlet hoses, the pump, the door seal and the detergent drawer housing are the places to check.
Door locked after the wash
If the drum is empty and the door stays locked for more than a few minutes, the door lock or its control is usually at fault. Don't force it: the handle and the hinge break before the lock does.
Machines under the counter
To work on an under-counter machine, the technician slides it out far enough to reach the hoses, the pump and the back panel. Clear the floor in front of it, take anything off the top, and if there's a kick plate or a cupboard door in the way, mention it when you book.
When the machine goes back, the technician checks that the drain hose has a proper loop, that the inlet hose isn't kinked against the wall, and that the machine stands level on all four feet. Those three things head off the most common repeat problems.
Noise in a townhouse
Upstairs laundries and suspended floors carry vibration through the whole house. A machine that's level, with its feet locked and its shock absorbers in good shape, should hum through a spin, not thump. If yours has started banging or walking, it's worth having it looked at before a loose drum or a broken spring does more damage.
If the noise started after a move, the machine may have been shifted off its feet or had a hose pinched behind it. Pull it out, check the hoses, level it and try again before you book.
After you book
When you book, give us your complex name, unit number and the gate process, so the technician isn't held up at the boom. Typically at your door within 60 minutes for same-day bookings. Track your technician live: when they leave, you get a live tracking link on your phone.
At the machine, the technician finds the fault and tells you what the repair involves and what it will cost. Nothing is done until you agree.
No call-out fee when we repair it.If no repair is done, a R500 call-out applies. The technician finds the fault and explains the repair before any work starts, so you decide whether to go ahead.
Book a repairWashing machine repairs in Randburg: your questions
Where can I get my washing machine repaired in Randburg?
At home. A technician comes to you anywhere in Randburg, from Ferndale and Windsor to Northriding and Randpark Ridge, and repairs the machine where it stands.
Why is dirty water coming back into my washing machine?
The drain hose is probably connected low down on the sink waste without a high loop, so water siphons back into the drum. Raising and securing the hose usually fixes it.
Why does my new washing machine shake so much?
Check that the transit bolts have been removed from the back: they lock the drum for delivery and cause violent shaking if left in. Then make sure the machine is level and its feet are locked.
Do you work in Northriding and Randpark Ridge complexes?
Yes. Give us the complex name, unit number and visitor process when you book, and make sure someone is home to let the technician in.
How much does a washing machine repair cost in Randburg?
A siphoning drain hose or a pair of forgotten transit bolts is a quick fix. A pump, a door lock or shock absorbers cost more, and drum bearings most of all. The technician prices the repair once the fault is found, and nothing is done until you agree.