Sandton laundries are often a step up from the usual: a front loader with steam and automatic dosing, a washer-dryer behind a cupboard door in an apartment, or an integrated machine fitted into the kitchen units with a door panel to match. Machines like these are well worth repairing, and replacing one that's built in means finding a model that fits the same space and the same panel.
The technician tests the machine where it stands, reads any error code, and finds the fault. Then they explain the repair and its cost before any work starts. On an integrated machine, the machine slides out of its housing only if the repair needs it, and goes back exactly as it was.
We also repair the hard-working family machines in Bryanston, Rivonia and Lonehill homes, top loaders included.
Suburbs we cover in Sandton
Apartments with a washer-dryer in a cupboard, estates with integrated laundries and family homes with a top loader in the garage: the technician works on them all, across these Sandton suburbs:
- Bryanston
- Morningside
- Rivonia
- Sunninghill
- Fourways
- Sandown
- Hyde Park
- Paulshof
- Lonehill
Washing machine faults we fix in Sandton
Washer-dryer washes but won't dry
The drying side of a washer-dryer has its own heater, fan and condenser. If clothes come out damp and warm, or cold and wet, one of those has failed or the condenser is clogged with lint.
Automatic dosing not working
Machines that dose detergent from a built-in tank use a small pump and fine tubes that can clog with thick detergent. The machine may show an error or simply wash without soap.
Error code on the display
Premium machines report most faults as a code. Photograph it before you switch off, because some machines clear the code on restart, and send it with your booking.
Drum bearings rumbling
A growing rumble during the spin means the bearings are wearing. On many modern machines the bearings sit inside a sealed tub, which changes the cost of the repair, so the technician will talk you through the options.
Not draining
A coin or a hair clip in the pump filter is still a likely cause, even on a top-of-the-range machine. The filter is behind a small hatch at the bottom front.
Door seal leaking
A tear in the door seal, or a seal that has hardened over time, lets water out at the front. On a machine fitted into a cupboard, the first sign may be a swollen kick plate.
Smells musty
Steam and eco programmes wash at lower temperatures, and over time detergent and softener residue builds up in the seal and the drum. A hot maintenance wash with the drum empty, and leaving the door ajar between washes, keeps it fresh.
Integrated machines and washer-dryers
An integrated washing machine hides behind a furniture door hung on the machine's own door. To get at it, the technician may need to take the furniture door off or slide the machine out of its housing. Mention a custom panel or a stone worktop sitting tight above the machine when you book, so they come prepared.
Washer-dryers squeeze two jobs into one drum, so they work harder than a washing machine alone. Clean the lint filter if yours has one, run the condenser rinse your manual describes, and don't dry a full wash load in one go: most washer-dryers can only dry part of what they wash.
Repair or replace a premium machine?
Premium machines are built to be repaired. Pumps, door locks, heaters, sensors, seals and even motors are replaceable, and on a well-made machine a repair is usually the better value. The case for replacing comes when an older machine needs a big repair, like a sealed tub or a main board. The technician gives you the price first, and our repair or replace check can help you decide.
After you book
Estate gates and building security can slow a visit down, so share your visitor process when you book. Typically at your door within 60 minutes for same-day bookings. Track your technician live: when they leave, you get a live tracking link on your phone.
The technician runs the machine, reads the fault and explains what the repair involves and what it will cost. If you'd rather not go ahead, you're under no pressure.
No call-out fee when we repair it.If no repair is done, a R500 call-out applies. The technician finds the fault and explains the repair before any work starts, so you decide whether to go ahead.
Book a repairWashing machine repairs in Sandton: your questions
Do you repair integrated washing machines in Sandton?
Yes. The technician works on the machine in place where possible and slides it out of its housing only when the repair needs it.
My washer-dryer washes but won't dry. Is that one fault or two?
Usually one, in the drying side: the heater, the drying fan or the condenser. The washing side is separate and often fine.
My machine's automatic dosing has stopped working. Can it be fixed?
Usually. The dosing pump or its fine tubes can clog with thick detergent. The technician clears or replaces them, and checks the tank and the sensor that tells the machine it's full.
Can you repair a washer-dryer that's built into a cupboard?
Usually, yes. The technician works on it in place where possible. If it has to come out, they need room in front of the cupboard to slide it forward, so clear the floor and tell us about tight spaces when you book.
Can you repair a washing machine with a steam function?
Yes. Steam models either have a small steam generator of their own or make steam with the main heater. Faults are usually in the heater, a sensor or the water supply to the steam unit, and they're repairable.
What does a washing machine repair cost in Sandton?
On a premium machine, the price swings most between the small jobs, like a dosing pump, a door lock or a seal, and the big ones, like a sealed tub or a main board. The technician gives you the figure once the fault is clear, and you decide.